Product designer with nine years experience shaping digital products across local government, retail, healthcare, and insurance. I'm currently at BigChange designing new frontends for a SaaS platform and have previously worked at River Island, Cera Care, NHS, The Floow and Stockport Council.
Companies I've worked with
A few things I've shipped lately.
Nine years, solving real world issues.
- 2025 — PresentProduct Designer
BigChange
Shaping field-service software used by mobile workforces across the UK and Europe. Designing across native and web to improve how engineers, schedulers and back-office teams move through their day. Exploring the use of Claude and AI coding here, I'm even pushing PRs within the codebase (exciting times).
SaaS - 2022 — 2025UX Designer
River Island
Using Figma I designed e-commerce experiences including a new cart/native checkout flow on iOS and Android to lift conversion rates. Redesigned a new seamless discount redemption experience to cut contact-centre requests and allow users to easily access and apply discounts within River Island.
Ecommerce - 2021 — 2022UX Designer
Cera Care
Designed a mobile app, using Figma and a lot of research, for carers to use on the go to better monitor the health of elderly patients with the overall KPI of keeping them out of hospital. Worked on some big problems here with research and testing being the key to unlocking the UX team's use within the business.
Healthcare - 2020 — 2021UX Designer
NHS SBS
Worked on the mobile payslip app for NHS employees and an equipment ordering app so nurses and doctors could order on the job instead of logging onto slow legacy systems.
Healthcare - 2019 — 2020Product Designer
The Floow
Designer on a sprint team for mobile telematics apps, shipping designs for a white label insurance partners app. Helped kick off a Sketch design system for quicker prototyping and per client branding operations.
TelematicsInsurance - 2016 — 2019UX Designer
Stockport Council
Where I learnt my craft, started here with Photoshop and using GDS principles to build pages that were easy to read and simple to navigate so people could self-serve. Started as a Content Designer and moved to UX within a year.
Local Government