Jacob BrownProduct Designer
United Kingdom · Available for senior + lead roles

Senior UX designer with nine years across local government, retail, healthcare, and insurance. Previously at River Island, Cera Care, NHS SBS, The Floow and Stockport Council.

Companies I've worked with

River Island
Cera Care
NHS SBS
The Floow
Stockport Council
River Island
Cera Care
NHS SBS
The Floow
Stockport Council
Experience

Nine years. Six teams. One discipline.

  1. 2025Present

    BigChange

    Current role. Shaping field-service software used by mobile workforces across the UK and Europe.

    Product Designer
  2. 20222025

    River Island

    Designed online e-commerce experiences including a new cart/checkout flow, discount redemption, and a redesigned wishlist.

    UX Designer
  3. 20212022

    Cera Care

    Designed experiences that helped carers better monitor the health of elderly patients, plus an internal tool for care managers.

    UX Designer
  4. 20202021

    NHS SBS

    Designed the mobile experience for a payslip app for NHS employees, and an equipment ordering app for nurses and doctors.

    UX Designer
  5. 20192020

    The Floow

    Lead designer on a sprint team for mobile telematics apps. Designed experiences for car insurance partners.

    Product Designer
  6. 20162019

    Stockport Council

    Where I learnt my craft. Used GDS principles to create pages that were easy to read and simple to navigate.

    UX Designer