Jacob Brown
Product Designer (since 2016)
- Phone
- 07975 556495
- Website
- jacobbrownux.co.uk
- linkedin.com/in/jacobbrownux
2025 — Present
Product Designer at BigChange
Shaping field-service software used by mobile workforces across the UK and Europe — designing across native and web to improve how engineers, schedulers and back-office teams move through their day.
2022 — 2025
Senior UX Designer at River Island
Designed online e-commerce experiences — a new cart/native checkout flow on iOS and Android to lift conversion, a seamless discount redemption experience to cut contact-centre requests, and a redesigned wishlist.
2021 — 2022
UX Designer at Cera Care
Designed a mobile app carers used on the go to better monitor the health of elderly patients, plus an internal tool to help care managers understand their network.
2020 — 2021
UX Designer at NHS SBS
Designed the mobile payslip app for NHS employees and an equipment ordering app so nurses and doctors could order on the job instead of logging onto slow computers.
2019 — 2020
Product Designer at The Floow
Lead designer on a sprint team for mobile telematics apps, shipping designs for car-insurance partners. Helped kick off a Sketch design system for quicker prototyping and per-client branding.
2016 — 2019
UX Designer at Stockport Council
Where I learnt my craft. Used GDS principles to build pages that were easy to read and simple to navigate so people could self-serve. Started as a Content Designer and moved to UX a year in.